What does your Braemar fault code mean?
Pick the code showing on your remote, wall controller or indoor unit and see what it means, what commonly causes it, and what is safe to check yourself. This page covers 146 Braemar fault codes for units sold in Australia, compiled from official Australian manufacturer and distributor documentation, the same references our own technicians carry.
Heads up: Braemar uses the same code with different meanings on different product ranges, so check the model range shown next to the code.
Every Braemar fault code at a glance
Some models show faults as a flashing-light pattern instead of a code; documented lamp patterns are listed alongside their codes.
| Code | What it means | How serious | Most likely cause | What you can check yourself |
|---|---|---|---|---|
| 01 (Braemar LCQi and LPQi evaporative coolers with the MagIQtouch controller)also shown as 1 | The cooler lost communication with the wall controller. | Minor fault | Wall controller cable not fitted correctly | Turn the cooler off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| 02 (Braemar LCQi and LPQi evaporative coolers with the MagIQtouch controller)also shown as 2 | The cooler could not detect water at its sensor probes within 20 minutes of trying to fill. | Fault – service needed | Water supply to the cooler turned off or pressure too low | Check the home’s mains water supply is on (for example, a garden tap runs normally) |
| 04 (Braemar LCQi and LPQi evaporative coolers with the MagIQtouch controller)also shown as 4 | The cooler could not drain its water within 20 minutes; the sensor probes stayed wet. | Fault – service needed | Drain valve stuck closed | Turn the cooler off at the isolator, wait 5 minutes, then turn it back on |
| 07 (Braemar LCQi and LPQi evaporative coolers with the MagIQtouch controller)also shown as 7 | The fan motor has an error or has stopped communicating with the cooler’s controls. | Fault – service needed | Loose motor power or communication cables | Turn the cooler off at the isolator, wait 5 minutes, then turn it back on |
| 08 (Braemar LCQi and LPQi evaporative coolers with the MagIQtouch controller)also shown as 8 | The mains voltage to the cooler went outside the allowed range, so it stopped until the power returns to normal. | Minor fault | Mains supply dip, surge or brownout | Turn the cooler off at the isolator, wait 5 minutes, then turn it back on |
| 1 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); codes 1 to 19 are also logged by older TH series heaters with the SpectroLink SCC controller)also shown as FC1, 01 | The low pressure safety switch was already closed before the combustion fan started, so the heater will not begin its start cycle. | Fault – service needed | Pressure switch jammed closed or faulty | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 10 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); codes 1 to 19 are also logged by older TH series heaters with the SpectroLink SCC controller)also shown as FC10 | The heat exchanger over-temperature switch (OT1) opened because the heater ran too hot, usually from poor airflow. | Fault – service needed | Dirty return air filter or blocked return air grille | Open all outlets and check the return air grille is not blocked by furniture or rugs |
| 11 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); on older TH series heaters code 11 instead means an EFS safety shutdown)also shown as FC11 | The flame went out unexpectedly while the heater was running (loss of flame signal). | Fault – service needed | Dirty flame sensing electrode | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 12 (Braemar TQ/TQM 2-stage ducted gas heaters; on TH series 4 and 5 star heaters the same numbers refer to the P-100 pressure switch)also shown as FC12 | The high pressure switch was already closed during start-up, so the heater stopped its start cycle. | Fault – service needed | Pressure switch jammed closed or faulty | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 13 (Braemar TQ/TQM 2-stage ducted gas heaters; on TH series 4 and 5 star heaters the same numbers refer to the P-100 pressure switch)also shown as FC13 | The high pressure switch failed to close within the set time after start-up, so the heater locked out after three attempts. | Fault – service needed | Combustion fan not reaching speed, jammed or faulty | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 14 (Braemar TQ/TQM 2-stage ducted gas heaters; on TH series 4 and 5 star heaters the same numbers refer to the P-100 pressure switch)also shown as FC14 | The high pressure switch opened while the heater was running, usually from a combustion airflow problem. | Fault – service needed | High wind at a poorly located flue terminal | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 15 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); also logged by older TH series 4 and 5 star heaters with the SpectroLink SCC controller)also shown as FC15 | The duct temperature sensor is in a spot with poor or zoned-off airflow, so the heater has had repeated over-temperature resets. | Minor fault | Thermistor not installed 3 metres along the outlet duct | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 16 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); also logged by older TH series 4 and 5 star heaters with the SpectroLink SCC controller)also shown as FC16 | The control board cannot find the duct temperature sensor, which must be installed in the outlet duct for heating to run. | Fault – service needed | Thermistor never installed or not connected after service work | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 17 (Braemar condensing ducted gas heater models only (TQ/TQM and TH series))also shown as FC17 | Condensate water was detected in the heat exchanger drain pan while the heater was running. | Fault – service needed | Blocked condensate drain | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 18 (Braemar condensing ducted gas heater models only (TQ/TQM and TH series))also shown as FC18 | Condensate water was detected in the heat exchanger drain pan at start-up, and the heater locked out after three attempts. | Fault – service needed | Blocked condensate drain that has backed up overnight | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 19 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); codes 1 to 19 are also logged by older TH series heaters with the SpectroLink SCC controller)also shown as FC19 | The backup heat exchanger over-temperature switch (OT2) opened, which is a serious overheating safety shutdown. | Urgent – turn it off | Severe airflow restriction (blocked filter, closed outlets or crushed ducts) | Leave the heater switched off at the isolator and book a licensed gas fitter; this code needs a service-level reset |
| 2 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); codes 1 to 19 are also logged by older TH series heaters with the SpectroLink SCC controller)also shown as FC2, 02 | The low pressure safety switch failed to close after the combustion fan started, so the heater locked out after three attempts. | Fault – service needed | Combustion fan not running, jammed or faulty | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 20 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC20 | Flame roll-out was detected during start-up, meaning flame appeared outside the burner area, and the heater locked out. | Urgent – turn it off | Blocked or restricted heat exchanger or flue | Leave the heater switched off at the isolator and book a licensed gas fitter; do not keep resetting this code |
| 21 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC21 | Flame roll-out was detected while the heater was running, meaning flame appeared outside the burner area, and the heater locked out. | Urgent – turn it off | Blocked or restricted heat exchanger or flue | Leave the heater switched off at the isolator and book a licensed gas fitter; do not keep resetting this code |
| 22 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC22 | The electrical supply voltage to the heater went outside the allowed range for more than a few seconds. | Minor fault | Mains supply voltage dip or surge in the street | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 23 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC23 | The indoor room fan failed to reach speed when the heater started, so the heater locked out. | Fault – service needed | Room fan jammed or seized | Leave the heater off at the isolator and book a service; this code needs a service-level reset |
| 24 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC24 | The control board detected the room fan spinning backwards, so the heater locked out. | Fault – service needed | Strong draught driving the fan backwards before start | Leave the heater off at the isolator and book a service; this code needs a service-level reset |
| 25 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC25 | The control board found its condensate configuration setting does not match the heater, so it locked out. | Fault – service needed | Control board configuration data corrupted | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 26 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC26 | The control board found its gas rates configuration setting does not match the heater, so it locked out. | Fault – service needed | Control board configuration data corrupted | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 27 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC27 | The control board found its thermistor configuration setting does not match the heater, so it locked out. | Fault – service needed | Control board configuration data corrupted | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 28 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC28 | The control board found its modulating configuration setting does not match the heater, so it locked out. | Fault – service needed | Control board configuration data corrupted | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 29 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC29 | The control board found its duct pressure sensing configuration setting does not match the heater, so it locked out. | Fault – service needed | Control board configuration data corrupted | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 3 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); codes 1 to 19 are also logged by older TH series heaters with the SpectroLink SCC controller)also shown as FC3, 03 | The low pressure safety switch opened while the heater was running, which usually points to a combustion airflow problem. | Fault – service needed | Blocked or partially blocked flue | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 30 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC30 | The wiring loom fitted to the heater does not match the heater model, so the control board locked out. | Fault – service needed | Wrong wiring loom fitted during manufacture or repair | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 31 (Braemar modulating ICS ducted gas heater models only)also shown as FC31 | Combustion air pressure was detected before the heater had even started, so the start was blocked. | Fault – service needed | High wind at the flue terminal | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 32 (Braemar modulating ICS ducted gas heater models only)also shown as FC32 | Combustion air pressure was too low during start-up, so the heater could not establish safe combustion airflow. | Fault – service needed | Blocked or restricted flue or combustion fan | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 33 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC33 | The control board detected an internal heat enable signal error and locked out. | Fault – service needed | Internal control board (ICS) fault | Leave the heater off at the isolator and book a service; this code needs a service-level reset |
| 34 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC34 | The gas valve on/off signal read incorrectly at the control board, so the heater locked out as a safety measure. | Fault – service needed | Gas valve wiring fault | Leave the heater off at the isolator and book a licensed gas fitter; this code needs a service-level reset |
| 35 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC35 | The flame roll-out safety circuit failed its self-check, so the heater locked out. | Urgent – turn it off | Flame roll-out switch or wiring fault | Leave the heater switched off at the isolator and book a licensed gas fitter |
| 36 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC36 | The flame sensing rod is not attached or its circuit has shorted, so the heater cannot prove a flame safely. | Fault – service needed | Flame rod lead disconnected | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 37 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC37 | The reset button on the control board is stuck or jammed in, so the heater locked out. | Minor fault | Reset button physically jammed | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 38 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC38 | The gas valve closed unexpectedly while the heater was running, as if the gas had been turned off. | Fault – service needed | Gas supply interrupted at the meter or gas tap | Check whether other gas appliances in the home are working, which shows whether gas is available |
| 39 (Braemar modulating ICS ducted gas heater models only)also shown as FC39 | The combustion air pressure sensor failed or stopped communicating with the control board. | Fault – service needed | Faulty combustion air pressure sensor | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 4 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); also logged by older TH series 4 and 5 star heaters with the SpectroLink SCC controller)also shown as FC4, 04 | The duct temperature sensor read above 70 degrees while the heater was running, so it shut down and restarted itself to cool off. | Minor fault | Dirty return air filter restricting airflow | Open more outlets or vents so the heater has good airflow |
| 45 (Braemar modulating ICS ducted gas heater models only)also shown as FC45 | Combustion air pressure fell too low while the heater was running, so it shut down to protect combustion. | Fault – service needed | Partially blocked flue or combustion fan | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 46 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC46 | The gas valve modulating coil is reading outside its allowed range, so the heater locked out. | Fault – service needed | Modulating coil wiring fault | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 47 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC47 | The control board lost communication with the combustion air pressure sensor and locked out after three attempts. | Fault – service needed | Sensor cable or connector fault | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 48 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC48 | The two internal microprocessors disagreed about the flame signal, so the heater locked out as a safety measure. | Fault – service needed | Internal control board (ICS) fault | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 49 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC49 | The heater locked out five times within 15 minutes, so it has shut down hard and needs an inspection and manual reset. | Urgent – turn it off | A recurring underlying fault (check the fault history for the codes that came before) | Leave the heater switched off and book a licensed gas fitter; this code deliberately blocks further restarts until the heater is inspected |
| 5 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); also logged by older TH series 4 and 5 star heaters with the SpectroLink SCC controller; not applicable to 1-stage ICS models)also shown as FC5, 05 | The duct temperature sensor (thermistor) is reading out of range because it is disconnected, shorted or faulty. | Fault – service needed | Thermistor unplugged from the control board | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 50 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC50 | The heater lost communication with the MagIQtouch wall controller, so it stopped the call for heat. | Minor fault | Wall controller cable damaged or loose | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 51 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC51 | An internal microprocessor (micro 2) error was found on the control board. | Fault – service needed | Internal control board (ICS) fault | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 52 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC52 | The control board failed its system memory self-check and locked out after three attempts. | Fault – service needed | Corrupted control board memory | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 53 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC53 | An internal voltage rail on the control board read incorrectly, so the heater shut down. | Fault – service needed | Control board power supply fault | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 54 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC54 | Runtime memory error found on the control board. These are internal electronics faults, not something in the home. | Fault – service needed | Corrupted control board data, often after a power surge or brownout | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 55 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC55 | RAM data check (CRC) error found on the control board. These are internal electronics faults, not something in the home. | Fault – service needed | Corrupted control board data, often after a power surge or brownout | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 56 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC56 | Lockout data error found on the control board. These are internal electronics faults, not something in the home. | Fault – service needed | Corrupted control board data, often after a power surge or brownout | Leave the heater off at the isolator and book a service; this code needs a service-level reset |
| 57 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC57 | Configuration data error found on the control board. These are internal electronics faults, not something in the home. | Fault – service needed | Corrupted control board data, often after a power surge or brownout | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 58 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC58 | Data table error found on the control board. These are internal electronics faults, not something in the home. | Fault – service needed | Corrupted control board data, often after a power surge or brownout | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 59 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC59 | Parameter load error found on the control board. These are internal electronics faults, not something in the home. | Fault – service needed | Corrupted control board data, often after a power surge or brownout | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 6 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); on older TH series 5 star heaters code 6 instead means the OT4 over-temperature switch has opened)also shown as FC6, 06 | The control board detected a flame signal at a time when no flame should be present, so the heater locked out as a safety measure. | Urgent – turn it off | Flame sensing circuit fault on the control board | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 60 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC60 | Stored data outside allowed limits on the control board. These are internal electronics faults, not something in the home. | Fault – service needed | Corrupted control board data, often after a power surge or brownout | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 61 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC61 | EEPROM data read error on the control board. These are internal electronics faults, not something in the home. | Fault – service needed | Corrupted control board data, often after a power surge or brownout | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 62 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC62 | EEPROM data write error on the control board. These are internal electronics faults, not something in the home. | Fault – service needed | Corrupted control board data, often after a power surge or brownout | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 63 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC63 | Program sequence error on the control board. These are internal electronics faults, not something in the home. | Fault – service needed | Corrupted control board data, often after a power surge or brownout | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 64 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC64 | The combustion fan is not spinning at all, so the heater cannot start safely. | Fault – service needed | Combustion fan jammed or seized | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 7 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); codes 1 to 19 are also logged by older TH series heaters with the SpectroLink SCC controller)also shown as FC7, 07 | The heater tried to light but could not detect a flame within the allowed time, and locked out after five attempts. | Fault – service needed | Gas supply turned off or gas pressure too low | Check whether other gas appliances in the home (such as a gas cooktop) are working, which shows whether gas is available |
| 70 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC70 | The flame sensing circuit self-test read a flame signal at start-up (micro one, reading 1) when none should be present; the heater resets itself but repeated events escalate to fault code 6. | Minor fault | Flame sensing circuit fault on the control board | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 71 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC71 | The flame sensing circuit self-test read a flame signal at start-up (micro one, reading 2) when none should be present; the heater resets itself but repeated events escalate to fault code 6. | Minor fault | Flame sensing circuit fault on the control board | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 72 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC72 | The flame sensing circuit self-test read a flame signal at start-up (micro two) when none should be present; the heater resets itself but repeated events escalate to fault code 6. | Minor fault | Flame sensing circuit fault on the control board | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 73 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC73 | The flame sensing circuit self-test read a flame signal at start-up (ripple value) when none should be present; the heater resets itself but repeated events escalate to fault code 6. | Minor fault | Flame sensing circuit fault on the control board | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 74 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC74 | The flame sensing circuit self-test read a flame signal after pre-purge (micro one, reading 1) when none should be present; the heater resets itself but repeated events escalate to fault code 6. | Minor fault | Flame sensing circuit fault on the control board | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 75 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC75 | The flame sensing circuit self-test read a flame signal after pre-purge (micro one, reading 2) when none should be present; the heater resets itself but repeated events escalate to fault code 6. | Minor fault | Flame sensing circuit fault on the control board | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 76 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC76 | The flame sensing circuit self-test read a flame signal after pre-purge (micro two) when none should be present; the heater resets itself but repeated events escalate to fault code 6. | Minor fault | Flame sensing circuit fault on the control board | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 77 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC77 | The flame sensing circuit self-test read a flame signal after pre-purge (ripple value) when none should be present; the heater resets itself but repeated events escalate to fault code 6. | Minor fault | Flame sensing circuit fault on the control board | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 78 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))also shown as FC78 | The flame sensing circuit self-test read a flame signal during ignition (micro one, reading 1) when none should be present; the heater resets itself but repeated events escalate to fault code 6. | Minor fault | Flame sensing circuit fault on the control board | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 8 (Braemar condensing ducted gas heater models only (TQ/TQM and TH series))also shown as FC8, 08 | The condensate pressure switch was already closed before start-up, which usually means condensate water is not draining away. | Fault – service needed | Blocked condensate drain or drain hose | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| 9 (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); on older TH series heaters code 9 instead means an internal memory failure)also shown as FC9, 09 | The duct temperature sensor read above 60 degrees during start-up, so the heater paused and restarted itself. | Minor fault | Heater restarted while ducts were still hot | Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears |
| C4 (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating) | The jumper plug on the outdoor unit’s circuit board is missing, faulty or wrong. | Fault – service needed | Jumper plug not transferred when a circuit board was replaced | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| C5 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The jumper plug on the indoor unit’s circuit board is missing, faulty or wrong. | Fault – service needed | Jumper plug not transferred when a circuit board was replaced | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| E1 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The system shut down on high refrigerant pressure protection. | Fault – service needed | Dirty outdoor coil or blocked airflow around the outdoor unit | Look at the outdoor unit and make sure it is not covered or blocked by leaves, dirt or objects (look only, do not open it) |
| E2 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The indoor coil got cold enough to risk icing up, so the system paused on anti-freeze protection. | Minor fault | Dirty return air filter restricting airflow | Clean or check the return air filter if it is accessible without opening the unit |
| E3 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | Low refrigerant pressure protection: on ducted systems this points to low refrigerant; on wall splits it can also flag a system blockage or leak. | Fault – service needed | Refrigerant leak | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| E4 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The compressor discharge temperature got too high, so the system shut down to protect the compressor. | Fault – service needed | Low refrigerant charge | Look at the outdoor unit and make sure it is not covered or blocked by leaves, dirt or objects (look only, do not open it) |
| E5 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The whole unit drew too much electrical current and shut down on overcurrent protection. | Fault – service needed | Unstable or low mains voltage | Clean or check the return air filter if it is accessible without opening the unit |
| E6 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The indoor and outdoor units (or the wall controller) stopped talking to each other, so the system stopped until the fault clears. | Fault – service needed | Damaged or incorrectly wired cable between indoor and outdoor units | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| E7 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | Two parts of a multi split system asked for opposite modes at once (for example one room heating while another cools), so one stopped. | Minor fault | Different rooms set to conflicting heating and cooling modes on a multi split | Set all indoor units on the multi split system to the same mode (all heating or all cooling) |
| E8 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | Protective shutdown: an overheating (high temperature) protection on wall splits, or an indoor fan error on ducted systems. | Fault – service needed | Dirty filters or coils causing overheating | Clean or check the return air filter if it is accessible without opening the unit |
| E9 (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating) | The condensate water level got too high and the float switch shut the system down to prevent an overflow. | Minor fault | Blocked condensate drain pipe | If a drain outlet is visible outside, check it is not blocked, kinked or squashed |
| EE (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | A memory chip error on the outdoor unit’s circuit board (on ducted systems the outdoor main board; on wall splits a general EEPROM fault). | Fault – service needed | Faulty outdoor unit circuit board | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| EL (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating) | The system has been stopped by an emergency stop or fire alarm input. | Urgent – turn it off | Building fire alarm or emergency stop circuit activated | Check whether a building fire alarm or emergency stop has been activated before doing anything else |
| EU (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The system is deliberately running at reduced capacity because the inverter power module is running hot; this is a protective state, not a full fault. | Minor fault | Dirty outdoor coil or blocked outdoor airflow | Look at the outdoor unit and make sure it is not covered or blocked by leaves, dirt or objects (look only, do not open it) |
| En (Braemar wall split, multi split, cassette and bulkhead refrigerated systems (listed by AU service sources; not in the official service guide tables))also shown as EN | The system is reducing capacity because of inverter module current protection; a protective state rather than a breakdown. | Minor fault | Inverter module current running high | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| F0 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | On wall splits F0 is the refrigerant recovery (pump down) service state; on ducted systems it means the indoor ambient temperature sensor has failed. | Minor fault | Technician pump down mode active (wall split) | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| F1 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | A temperature sensor fault: the indoor ambient sensor on wall splits, or the evaporator coil sensor on ducted systems (open or short circuit). | Minor fault | Sensor unplugged or poorly connected | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| F2 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | A temperature sensor fault: the indoor evaporator coil sensor on wall splits, or the condenser coil sensor on ducted systems. | Minor fault | Sensor unplugged or poorly connected | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| F3 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The outdoor ambient temperature sensor has failed (open or short circuit). | Minor fault | Sensor unplugged or poorly connected | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| F4 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | A temperature sensor fault: the outdoor condenser coil sensor on wall splits, or the compressor discharge sensor on ducted systems. | Minor fault | Sensor unplugged or poorly connected | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| F5 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | A temperature sensor fault: the outdoor discharge sensor on wall splits, or the wall controller’s built-in sensor on ducted systems. | Minor fault | Sensor unplugged or poorly connected | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| F6 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The system is deliberately reducing capacity because of overload conditions; this is a protective state rather than a breakdown. | Minor fault | Dirty filters or coils | Clean or check the return air filter if it is accessible without opening the unit |
| F8 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The system is deliberately reducing capacity because it is drawing too much current; a protective state rather than a breakdown. | Minor fault | Low or unstable mains voltage | Clean or check the return air filter if it is accessible without opening the unit |
| F9 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The system is deliberately reducing capacity because the compressor discharge is running hot; a protective state rather than a breakdown. | Minor fault | Low refrigerant charge | Clean or check the return air filter if it is accessible without opening the unit |
| FH (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The system is deliberately reducing capacity to stop the indoor coil freezing; a protective state rather than a breakdown. | Minor fault | Dirty return air filter | Clean or check the return air filter if it is accessible without opening the unit |
| H1 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems (listed by AU service sources; not in the official service guide tables)) | The outdoor unit is running a forced defrost cycle; steam or water from the outdoor unit during this is normal. | Normal operation | Normal defrosting of the outdoor coil in cold weather | No action needed; the system resumes heating when the defrost cycle finishes (usually within 10 minutes) |
| H3 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The compressor shut down on overload protection because it was working too hard or running hot. | Fault – service needed | Dirty coils or blocked airflow | Look at the outdoor unit and make sure it is not covered or blocked by leaves, dirt or objects (look only, do not open it) |
| H4 (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating) | The system shut down on a general overload protection. | Fault – service needed | Dirty coils or filters | Clean or check the return air filter if it is accessible without opening the unit |
| H5 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The inverter power module (IPM) protected itself and shut the compressor down. | Fault – service needed | Inverter module overheating (blocked outdoor coil or loose heat sink screws) | Look at the outdoor unit and make sure it is not covered or blocked by leaves, dirt or objects (look only, do not open it) |
| H6 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | A fan motor fault: the indoor fan on wall splits and cassettes, or the outdoor fan on ducted systems. | Fault – service needed | Fan blocked by debris or a jammed fan wheel | Look at the outdoor unit and make sure it is not covered or blocked by leaves, dirt or objects (look only, do not open it) |
| H7 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The compressor lost synchronisation with its inverter drive (out of step) and shut down. | Fault – service needed | Compressor drive fault | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| HC (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges))also shown as Hc | The power factor correction (PFC) circuit detected a problem and shut the system down. | Fault – service needed | Poor mains power quality or sharp voltage fluctuations | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| HE (Braemar wall split, multi split, cassette and bulkhead refrigerated systems (listed by AU service sources; not in the official service guide tables)) | The compressor shut down on demagnetisation protection. | Fault – service needed | Faulty outdoor circuit board | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| JF (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The WiFi module (detecting plate) has a fault; the system may still heat and cool but app control will not work. | Normal operation | WiFi module cable loose | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| L3 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The outdoor DC fan motor has a fault. | Fault – service needed | Fan blocked or loose | Look at the outdoor unit and make sure it is not covered or blocked by leaves, dirt or objects (look only, do not open it) |
| L9 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The system shut down on power protection because electrical demand went too high. | Fault – service needed | System working beyond its limits on an extreme day | Clean or check the return air filter if it is accessible without opening the unit |
| LC (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges))also shown as Lc | The compressor failed to start. | Fault – service needed | Large refrigerant pressure difference at start-up | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| LE (Braemar wall split, multi split, cassette and bulkhead refrigerated systems (listed by AU service sources; not in the official service guide tables)) | The compressor has stalled and cannot turn. | Fault – service needed | Compressor mechanically jammed | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| LF (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating) | Power protection shutdown on ducted systems (some references list this code as compressor over-speed). | Fault – service needed | System working beyond its limits | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| LP (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The indoor and outdoor units do not match each other, so the system will not run. | Fault – service needed | Mismatched indoor and outdoor models after installation or replacement | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| Ld (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating)also shown as LD | Compressor phase protection: a power phase is missing or connected in the wrong order (three phase systems). | Fault – service needed | A tripped fuse or lost phase in the switchboard | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| P0 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | On ducted systems the inverter drive has reset itself for protection; on wall splits P0 appears during compressor test mode. | Minor fault | Inverter drive protection event (ducted) | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| P1 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The compressor is running at its rated frequency in test mode; this is a commissioning state, not a fault. | Normal operation | Technician test mode running | No action needed; this only appears during service testing |
| P2 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The compressor is running at its maximum frequency in test mode; this is a commissioning state, not a fault. | Normal operation | Technician test mode running | No action needed; this only appears during service testing |
| P3 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The compressor is running at its intermediate frequency in test mode; this is a commissioning state, not a fault. | Normal operation | Technician test mode running | No action needed; this only appears during service testing |
| P5 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The compressor drew too much current on one phase and shut down for protection. | Fault – service needed | Compressor working too hard from poor airflow or a system fault | Look at the outdoor unit and make sure it is not covered or blocked by leaves, dirt or objects (look only, do not open it) |
| P6 (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating) | The main outdoor circuit board lost communication with the inverter drive board. | Fault – service needed | Loose, damaged or corroded communication wire between the boards | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| P7 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The temperature sensor on the inverter drive module has failed (open or short circuit). | Minor fault | Faulty module temperature sensor | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| P8 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The inverter drive module overheated and shut the system down. | Fault – service needed | Blocked outdoor coil or poor outdoor airflow | Look at the outdoor unit and make sure it is not covered or blocked by leaves, dirt or objects (look only, do not open it) |
| P9 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems (listed by AU service sources; not in the official service guide tables)) | The AC contactor protection has tripped. | Fault – service needed | Faulty contactor | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| PE (Braemar wall split, multi split, cassette and bulkhead refrigerated systems (listed by AU service sources; not in the official service guide tables)) | The system detected a temperature reading drifting out of range (temperature drift protection). | Minor fault | Sensor reading drifting from its true value | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| PF (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating) | The electrical box (drive board) temperature sensor has failed. | Minor fault | Faulty electrical box sensor | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| PH (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The DC bus voltage inside the inverter went too high, usually from a mains supply spike. | Fault – service needed | Mains voltage too high (above the allowed range) | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| PL (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The DC bus voltage inside the inverter dropped too low, usually from a mains supply dip or brownout. | Fault – service needed | Mains voltage too low or unstable | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| PP (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating) | The incoming mains voltage is outside the allowed range. | Minor fault | Mains supply fault or brownout | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| PR (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating)also shown as Pr | The system shut down on AC current protection. | Fault – service needed | Electrical supply problem | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| PU (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The inverter’s capacitor charging circuit failed to charge properly. | Fault – service needed | Faulty outdoor drive board | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| Pc (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating) | The inverter drive reported a current reading error. | Fault – service needed | Faulty drive circuit board | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| Pd (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating) | A sensor connection protection fault: a sensor is plugged into the wrong position or not connected properly. | Minor fault | Sensor plugged into the wrong socket after service work | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| U1 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The circuit that measures compressor phase current has failed. | Fault – service needed | Faulty outdoor control board | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| U3 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The inverter detected its DC bus voltage dropping abnormally. | Fault – service needed | Unstable mains supply | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| U5 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The circuit that measures the whole unit’s current has failed. | Fault – service needed | Faulty outdoor control board | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| U7 (Braemar refrigerated reverse cycle systems (wall split, multi split, cassette, bulkhead and ducted split ranges)) | The four-way valve that switches between heating and cooling did not change over properly. | Fault – service needed | Faulty four-way (reversing) valve | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| U8 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | The zero-cross detection circuit for the indoor fan motor has failed. | Fault – service needed | Faulty indoor circuit board | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| U9 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems (listed by AU service sources; not in the official service guide tables)) | The system is running a defrost or oil return cycle; this is a status display, not a fault. | Normal operation | Normal defrost or oil return cycle | No action needed; the system resumes normal running when the cycle finishes |
| b5 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems (listed by AU service sources; not in the official service guide tables)) | The indoor unit’s liquid valve temperature sensor has failed (open or short circuit). | Minor fault | Sensor unplugged or poorly connected | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| d1 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | DRED demand response mode 1: your electricity provider has temporarily limited the system (full shut down); this is not a fault. | Normal operation | Electricity network demand response event on a hot day | No action needed; the system returns to normal when the demand response event ends |
| d2 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | DRED demand response mode 2: your electricity provider has temporarily limited the system (running at reduced power (50 per cent)); this is not a fault. | Normal operation | Electricity network demand response event on a hot day | No action needed; the system returns to normal when the demand response event ends |
| d3 (Braemar wall split, multi split, cassette and bulkhead refrigerated systems) | DRED demand response mode 3: your electricity provider has temporarily limited the system (running at reduced power (75 per cent)); this is not a fault. | Normal operation | Electricity network demand response event on a hot day | No action needed; the system returns to normal when the demand response event ends |
| dJ (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating) | Phase protection on three phase ducted systems: low phase voltage or phases connected in the wrong order. | Fault – service needed | Lost or low phase at the switchboard | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| dn (Braemar wall split, multi split, cassette and bulkhead refrigerated systems (listed by AU service sources; not in the official service guide tables)) | The communication line is misconnected or the electronic expansion valve has an error. | Fault – service needed | Communication wiring connected incorrectly | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
| ee (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating (shown in lower case to distinguish it from EE)) | The memory chip on the outdoor unit’s inverter drive board has an error. | Fault – service needed | Inverter drive board memory (EEPROM) fault | Turn the system off at the isolator or breaker, wait 5 minutes, then turn it back on |
| oE (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating) | A general outdoor unit fault; the exact fault is shown by the indicator lights on the outdoor unit’s circuit board. | Fault – service needed | Any outdoor unit fault (a technician reads the outdoor board indicators to identify it) | Turn the system off at the isolator or circuit breaker, wait 5 minutes, then turn it back on |
Codes that mean switch the system off
If your Braemar unit shows 6, 19, 20, 21, 35, 49, EL, turn the system off at the isolator and leave it off. These faults involve the compressor, refrigerant or electrical protection, and running the unit can cause further damage.
The most serious Braemar fault codes explained
What does Braemar fault code 6 mean? (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); on older TH series 5 star heaters code 6 instead means the OT4 over-temperature switch has opened)
The control board detected a flame signal at a time when no flame should be present, so the heater locked out as a safety measure.
Likely causes:
- Flame sensing circuit fault on the control board
- Older control board software (versions before V1.09 are more prone to this code)
- Follow-on from internal flame sense self-test codes 70 to 78
Safe checks before you call:
- Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears
- If the code returns after one reset, leave the heater switched off and book a licensed gas fitter
What does Braemar fault code 19 mean? (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); codes 1 to 19 are also logged by older TH series heaters with the SpectroLink SCC controller)
The backup heat exchanger over-temperature switch (OT2) opened, which is a serious overheating safety shutdown.
Likely causes:
- Severe airflow restriction (blocked filter, closed outlets or crushed ducts)
- Primary over-temperature protection failed to act first
- Gas pressure set far too high
- Faulty OT2 switch
Safe checks before you call:
- Leave the heater switched off at the isolator and book a licensed gas fitter; this code needs a service-level reset
What does Braemar fault code 20 mean? (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))
Flame roll-out was detected during start-up, meaning flame appeared outside the burner area, and the heater locked out.
Likely causes:
- Blocked or restricted heat exchanger or flue
- Burner cross-lighting slots obstructed
- Combustion airflow fault
Safe checks before you call:
- Leave the heater switched off at the isolator and book a licensed gas fitter; do not keep resetting this code
What does Braemar fault code 21 mean? (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))
Flame roll-out was detected while the heater was running, meaning flame appeared outside the burner area, and the heater locked out.
Likely causes:
- Blocked or restricted heat exchanger or flue
- Combustion airflow fault developing during operation
- Burner problem needing inspection
Safe checks before you call:
- Leave the heater switched off at the isolator and book a licensed gas fitter; do not keep resetting this code
What does Braemar fault code 35 mean? (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))
The flame roll-out safety circuit failed its self-check, so the heater locked out.
Likely causes:
- Flame roll-out switch or wiring fault
- Control board fault
Safe checks before you call:
- Leave the heater switched off at the isolator and book a licensed gas fitter
What does Braemar fault code 49 mean? (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control))
The heater locked out five times within 15 minutes, so it has shut down hard and needs an inspection and manual reset.
Likely causes:
- A recurring underlying fault (check the fault history for the codes that came before)
- Repeated resets without fixing the original problem
Safe checks before you call:
- Leave the heater switched off and book a licensed gas fitter; this code deliberately blocks further restarts until the heater is inspected
What does Braemar fault code EL mean? (Braemar ducted split refrigerated systems, including add-on cooling on ducted gas heating)
The system has been stopped by an emergency stop or fire alarm input.
Likely causes:
- Building fire alarm or emergency stop circuit activated
- Fault in the emergency stop wiring
Safe checks before you call:
- Check whether a building fire alarm or emergency stop has been activated before doing anything else
What does Braemar fault code 1 mean? (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); codes 1 to 19 are also logged by older TH series heaters with the SpectroLink SCC controller)
The low pressure safety switch was already closed before the combustion fan started, so the heater will not begin its start cycle.
Likely causes:
- Pressure switch jammed closed or faulty
- Condensate or debris blocking the pressure switch hoses
- Blocked or restricted combustion fan suction fitting
- Damaged or shorted pressure switch wiring
Safe checks before you call:
- Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears
- If the code returns after one reset, leave the heater switched off and book a licensed gas fitter
What does Braemar fault code 2 mean? (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); codes 1 to 19 are also logged by older TH series heaters with the SpectroLink SCC controller)
The low pressure safety switch failed to close after the combustion fan started, so the heater locked out after three attempts.
Likely causes:
- Combustion fan not running, jammed or faulty
- Blockage in the flue, combustion fan or pressure switch hoses
- Kinked, squashed or condensate-filled pressure switch hoses
- Faulty pressure switch stuck open
Safe checks before you call:
- Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears
- If the code returns after one reset, leave the heater switched off and book a licensed gas fitter
What does Braemar fault code 3 mean? (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); codes 1 to 19 are also logged by older TH series heaters with the SpectroLink SCC controller)
The low pressure safety switch opened while the heater was running, which usually points to a combustion airflow problem.
Likely causes:
- Blocked or partially blocked flue
- High wind at the flue terminal
- Combustion fan slowing or failing
- Condensate in the pressure switch hoses
Safe checks before you call:
- Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears
- If the code returns after one reset, leave the heater switched off and book a licensed gas fitter
What does Braemar fault code 5 mean? (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); also logged by older TH series 4 and 5 star heaters with the SpectroLink SCC controller; not applicable to 1-stage ICS models)
The duct temperature sensor (thermistor) is reading out of range because it is disconnected, shorted or faulty.
Likely causes:
- Thermistor unplugged from the control board
- Damaged thermistor cable
- Faulty thermistor
Safe checks before you call:
- Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears
- If the code returns after one reset, leave the heater switched off and book a licensed gas fitter
What does Braemar fault code 7 mean? (Braemar TQ and TQM series ducted gas heaters (ICS control board with MagIQtouch or SpectroLink wall control); codes 1 to 19 are also logged by older TH series heaters with the SpectroLink SCC controller)
The heater tried to light but could not detect a flame within the allowed time, and locked out after five attempts.
Likely causes:
- Gas supply turned off or gas pressure too low
- Dirty or worn flame sensing electrode
- Damaged or disconnected spark or flame sense lead
- Gas valve slow to open or not opening
Safe checks before you call:
- Check whether other gas appliances in the home (such as a gas cooktop) are working, which shows whether gas is available
- Turn the heater off at the isolator or power point, wait 5 minutes, then turn it back on and press Retry on the wall controller if a message appears
- If the code returns after one reset, leave the heater switched off and book a licensed gas fitter
Fault confirmed? Here is what to do next
A fault code is the starting point, not the fix. Start here:
- Air conditioner repairs – how we diagnose and fix Braemar faults across Adelaide. Our fault find covers the full diagnosis, and it is on us if you go ahead with the repair.
- Repair or replace calculator – whether fixing your current system is the smarter money.
- Service and maintenance – regular servicing prevents most of the faults on this page.
- Air conditioner fault code lookup – all 15 brands in one place.
- All calculators and tools
Call us on 08 8296 7888 or book online and we will call or text you back ASAP.
Sources for this page
Every Braemar code above is checked against these Australian documents. Open them yourself to verify anything on this page:
- 47001247643 tq tqm fault codes fc errors ics led flash guide diagnostics quick c (seeleyinternationalhelp.freshdesk.com)
- braemarerrorcodes (PDF) (callmercury.com.au)
- braemar heating error codes (mrfrostyheatcool.com.au)
- 47001255786 braemar reverse cycle r c residential service guide ducted cassette (seeleyinternationalhelp.freshdesk.com)
- braemar error code (comfyhome.com.au)
- braemar error codes (compareairconditioning.com.au)
- 47001283277 lcqi lpqi fault error codes 01 02 04 07 08 diagnostics and magiqtouc (seeleyinternationalhelp.freshdesk.com)
Braemar fault code FAQs
Where do I find the fault code on a Braemar air conditioner?
Check the remote or wall controller display first. Some models flash the indoor unit’s lamps in a pattern instead; the table above lists documented lamp patterns alongside their codes. If nothing is showing, the code may only appear while the fault is active.
Can I clear a Braemar fault code myself?
You can reset the system by turning it off at the isolator or breaker for five minutes. If the code stays gone, it was a one-off. If it returns, the fault is real and needs a licensed technician, and repeated resets can cause further damage on compressor or refrigerant faults.
Does a Braemar fault code mean I need a new air conditioner?
Usually not. Most codes point to repairable faults like sensors, fan motors or drainage. Our fault find gives you an honest verdict either way, and the fee is credited if you repair with us.
Are these Braemar fault codes correct for Australian models?
Yes. Every code on this page was checked against Australian documentation (seeleyinternationalhelp.freshdesk.com, callmercury.com.au, mrfrostyheatcool.com.au), not overseas lists, because the same code can mean different things in different markets. Meanings still vary between model series, so treat this page as reference and cross-check your unit’s manual.
Fault codes for other brands
Not a Braemar? Every brand below follows the same format: the documented Australian codes, what each one means, how serious it is and what is safe to check yourself.
- ActronAir fault codes
- Daikin fault codes
- Fujitsu fault codes
- Haier fault codes
- Hitachi fault codes
- Kelvinator fault codes
- LG fault codes
- Mitsubishi Heavy Industries fault codes
- Panasonic fault codes
- Rinnai fault codes
- Samsung fault codes
- Temperzone fault codes
- Toshiba fault codes
Mitsubishi Electric codes have their own library: Mitsubishi Electric fault codes. Or start from the full fault code lookup, which covers more than 1,000 codes across 15 brands sold in Australia.
Written by Oliver Hastings, T&K Airpower. Last updated 14/09/2026. Compiled from Australian sources including seeleyinternationalhelp.freshdesk.com, callmercury.com.au, mrfrostyheatcool.com.au, comfyhome.com.au, so you can check every code against the official documentation. Fault code meanings vary between model series and controllers, so treat this page as reference only and never remove panels or work on the refrigeration or electrical parts of the system yourself.


