What does your Toshiba fault code mean?

Pick the code showing on your remote, wall controller or indoor unit and see what it means, what commonly causes it, and what is safe to check yourself. This page covers 70 Toshiba fault codes for units sold in Australia, compiled from official Australian manufacturer and distributor documentation, the same references our own technicians carry.

Heads up: Toshiba uses the same code with different meanings on different product ranges, so check the model range shown next to the code.

Every Toshiba fault code at a glance

Some models show faults as a flashing-light pattern instead of a code; documented lamp patterns are listed alongside their codes.

Code What it means Severity
04 (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The indoor and outdoor units are not communicating with each other. Fault – service needed
07 (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The outdoor unit’s signal drops out while running, often caused by low refrigerant or a brief power interruption. Fault – service needed
08 (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The heating/cooling changeover valve (4-way valve) is operating in reverse. Fault – service needed
0C (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The room temperature sensor in the indoor unit has failed; the unit keeps running. Minor fault
0d (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The indoor coil temperature sensor has failed or come out of position; the unit keeps running. Minor fault
11 (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The indoor fan motor has failed and the unit has shut down. Fault – service needed
12 (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
A fault on the indoor unit’s circuit board. Fault – service needed
14 (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The inverter detected a sudden overcurrent and shut the system down. Fault – service needed
16 (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
A fault in the compressor position detection circuit or a short between compressor windings. Fault – service needed
17 (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The outdoor unit’s current detection circuit has an error. Fault – service needed
18 (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
An outdoor coil or suction temperature sensor has failed or come loose. Fault – service needed
19 (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The compressor discharge temperature sensor has failed. Fault – service needed
1A (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The outdoor fan drive system has a fault. Fault – service needed
1C (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The compressor drive output has a fault; the compressor may be locked or not connected. Fault – service needed
1E (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The compressor discharge temperature went above 117 degrees C and the system shut down. Fault – service needed
1F (RAS residential wall-mounted splits (older Digital series); code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The compressor has broken down and cannot keep running. Fault – service needed
1d (RAS residential wall-mounted splits (older Digital series); compressor variant, distinct from the 1d outdoor sensor fault: all lamps off and the unit stops; code is read on the remote controller in service mode)
also shown as All indoor unit lamps flash 5 times per second when a fault is active; code is read on the remote in service mode via the CHECK button
The compressor is not rotating when it should be. Fault – service needed
1d (RAS residential wall-mounted splits (older Digital series); outdoor sensor variant, distinct from the 1d compressor fault: the unit keeps running)
also shown as Listed as 1b in many industry references; seven segment b and d are easily confused, Not shown on the unit lamps; read on the remote controller in service mode via the CHECK button
An outdoor unit temperature sensor (heat exchanger or outdoor air) has failed; the system keeps running. Minor fault
C05 (Systems on TCC-Link central control (multi-head, ducted and VRF installations)) The central controller cannot send signals on the central control wiring. Minor fault
C06 (Systems on TCC-Link central control (multi-head, ducted and VRF installations)) The central controller cannot receive signals on the central control wiring. Minor fault
C12 (Systems on TCC-Link central control (multi-head, ducted and VRF installations)) A general alarm from equipment connected through the system’s external control interface. Minor fault
E01 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Operation lamp flashing, Ready and Timer lamps off (hi-wall lamp indication)
The remote controller is not receiving communication from the indoor unit. Fault – service needed
E02 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Operation lamp flashing, Ready and Timer lamps off (hi-wall lamp indication)
The wired remote controller cannot send its signal to the indoor unit. Fault – service needed
E03 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Operation lamp flashing, Ready and Timer lamps off (hi-wall lamp indication)
The indoor unit has stopped hearing from the remote controller or central controller. Fault – service needed
E04 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready lamp flashing, Timer and Operation lamps off (hi-wall lamp indication)
The indoor unit is not receiving any signal from the outdoor unit. Fault – service needed
E08 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Operation lamp flashing, Ready and Timer lamps off (hi-wall lamp indication)
Two or more indoor units have been set to the same address, so the system cannot tell them apart. Fault – service needed
E09 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Operation lamp flashing, Ready and Timer lamps off (hi-wall lamp indication)
Two remote controllers in the same group are both set as the master controller. Minor fault
E10 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Operation lamp flashing, Ready and Timer lamps off (hi-wall lamp indication)
A communication fault between processors on the indoor unit’s circuit board. Fault – service needed
E18 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Operation lamp flashing, Ready and Timer lamps off (hi-wall lamp indication)
The master indoor unit has lost communication with its follower indoor units (twin or group systems). Fault – service needed
F01 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer and Operation lamps flashing alternately, Ready lamp off (hi-wall lamp indication)
The indoor coil temperature sensor (TCJ) has failed or come loose. Fault – service needed
F02 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer and Operation lamps flashing alternately, Ready lamp off (hi-wall lamp indication)
The indoor coil temperature sensor (TC) has failed or come loose. Fault – service needed
F04 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer and Operation lamps flashing alternately, Ready lamp on (hi-wall lamp indication)
The compressor discharge temperature sensor (TD) on the outdoor unit has failed. Fault – service needed
F06 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer and Operation lamps flashing alternately, Ready lamp on (hi-wall lamp indication)
An outdoor coil temperature sensor (TE) has failed. Fault – service needed
F07 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer and Operation lamps flashing alternately, Ready lamp on (hi-wall lamp indication)
The outdoor liquid line temperature sensor (TL) has failed. Fault – service needed
F08 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer and Operation lamps flashing alternately, Ready lamp on (hi-wall lamp indication)
The outdoor air temperature sensor (TO) has failed; the system keeps running. Minor fault
F10 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer and Operation lamps flashing alternately, Ready lamp off (hi-wall lamp indication)
The indoor return air temperature sensor (TA) has failed or come loose. Fault – service needed
F12 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer and Operation lamps flashing alternately, Ready lamp on (hi-wall lamp indication)
The compressor suction temperature sensor (TS) has failed. Fault – service needed
F13 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer and Operation lamps flashing alternately, Ready lamp on (hi-wall lamp indication)
The inverter heat sink temperature sensor (TH) has failed. Fault – service needed
F15 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer and Operation lamps flashing alternately, Ready lamp on (hi-wall lamp indication)
Outdoor temperature sensors (TE and TS) appear to be swapped or fitted in the wrong positions. Fault – service needed
F29 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer and Operation lamps flashing together, Ready lamp off (hi-wall lamp indication)
The indoor unit’s memory chip (EEPROM) has an error. Fault – service needed
F31 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer and Operation lamps flashing together, Ready lamp on (hi-wall lamp indication)
The outdoor unit’s memory chip (EEPROM) has an error. Fault – service needed
H01 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer lamp flashing, Ready and Operation lamps off (hi-wall lamp indication)
The outdoor unit has shut down after detecting too much electrical current at the inverter compressor. Fault – service needed
H02 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer lamp flashing, Ready and Operation lamps off (hi-wall lamp indication)
The compressor appears to be locked or seized; overcurrent was detected just after start-up. Fault – service needed
H03 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer lamp flashing, Ready and Operation lamps off (hi-wall lamp indication)
The outdoor unit’s current detection circuit is reading current when it should not be. Fault – service needed
H04 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Timer lamp flashing, Ready and Operation lamps off (hi-wall lamp indication)
The compressor case thermostat has operated because the compressor overheated. Fault – service needed
H06 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems) The system has shut down on low refrigerant pressure. Fault – service needed
L03 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing together, Timer lamp off (hi-wall lamp indication)
There is more than one master indoor unit set in the same group. Fault – service needed
L07 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing together, Timer lamp off (hi-wall lamp indication)
A group control wire is connected to an indoor unit that is set up as an individual unit. Fault – service needed
L08 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing together, Timer lamp off (hi-wall lamp indication)
The indoor unit’s group address has not been set. Fault – service needed
L09 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing together, Timer lamp off (hi-wall lamp indication)
The indoor unit’s capacity setting has not been set. Fault – service needed
L10 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing together, Timer lamp on (hi-wall lamp indication)
The outdoor service circuit board has not had its model type set (jumper not configured). Fault – service needed
L20 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing together, Timer lamp on (hi-wall lamp indication)
Two units on the central control system have been given the same central control address. Fault – service needed
L29 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing together, Timer lamp on (hi-wall lamp indication)
A fault inside the outdoor unit’s electronics (processor communication, heat sink, sensor or valve related). Fault – service needed
L30 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing together, Timer lamp on (hi-wall lamp indication)
The system was stopped by an external interlock signal connected to the indoor unit. Fault – service needed
L31 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems) The outdoor unit’s control board (PCB) has a fault. Fault – service needed
P01 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Timer lamps flashing alternately (hi-wall lamp indication)
The indoor fan motor is not running correctly and the unit has shut down to protect itself. Fault – service needed
P03 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing alternately (hi-wall lamp indication)
The compressor discharge temperature went too high and the system shut down to protect itself. Fault – service needed
P04 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing alternately (hi-wall lamp indication)
The outdoor unit’s high pressure protection has activated. Fault – service needed
P05 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing alternately (hi-wall lamp indication)
The power supply voltage to the unit is outside the acceptable range. Fault – service needed
P07 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing alternately (hi-wall lamp indication)
The inverter heat sink in the outdoor unit has overheated. Fault – service needed
P10 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Timer lamps flashing alternately (hi-wall lamp indication)
The indoor unit’s float switch has detected condensate water building up in the drain tray. Fault – service needed
P12 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Timer lamps flashing alternately (hi-wall lamp indication)
The indoor DC fan motor has a fault (detected by its feedback circuit). Fault – service needed
P15 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing alternately (hi-wall lamp indication)
The system has detected signs of a refrigerant gas leak and shut down. Urgent – turn it off
P19 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing alternately (hi-wall lamp indication)
The heating/cooling changeover valve (4-way valve) is not switching correctly. Fault – service needed
P20 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing alternately (hi-wall lamp indication)
High pressure protection has operated because a coil temperature went above its limit. Fault – service needed
P22 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing alternately (hi-wall lamp indication)
The outdoor fan system has a fault. Fault – service needed
P26 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing alternately (hi-wall lamp indication)
A short circuit was detected in the compressor’s inverter drive electronics. Fault – service needed
P29 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing alternately (hi-wall lamp indication)
The compressor position detection circuit has an error. Fault – service needed
P30 (Systems on TCC-Link central control (multi-head, ducted and VRF installations)) The central controller is reporting a fault on one of the follower units in a group. Fault – service needed
P31 (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)
also shown as Ready and Operation lamps flashing alternately (hi-wall lamp indication)
This indoor unit has stopped because another indoor unit in its group has a fault. Fault – service needed

Codes that mean switch the system off

If your Toshiba unit shows P15, turn the system off at the isolator and leave it off. These faults involve the compressor, refrigerant or electrical protection, and running the unit can cause further damage.

The most serious Toshiba fault codes explained

What does Toshiba fault code P15 mean? (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)

The system has detected signs of a refrigerant gas leak and shut down.

Likely causes:

  • Refrigerant leak or undercharge
  • Service valve not fully open
  • Damaged refrigerant pipe

Safe checks before you call:

  • Stop using the unit and arrange service; do not attempt any refrigerant checks yourself

What does Toshiba fault code E01 mean? (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)

The remote controller is not receiving communication from the indoor unit.

Likely causes:

  • Loose or damaged wiring between the remote controller and indoor unit
  • Indoor unit has no power
  • Remote controller or indoor circuit board fault

Safe checks before you call:

  • Turn the system off at the isolator or breaker for 5 minutes, then restart it
  • Check the switchboard breaker for the air conditioner has not tripped

What does Toshiba fault code E02 mean? (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)

The wired remote controller cannot send its signal to the indoor unit.

Likely causes:

  • Fault inside the remote controller
  • Wiring fault between controller and indoor unit

Safe checks before you call:

  • Turn the system off at the isolator or breaker for 5 minutes, then restart it

What does Toshiba fault code E03 mean? (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)

The indoor unit has stopped hearing from the remote controller or central controller.

Likely causes:

  • Remote controller cable disconnected or damaged
  • Central control adapter fault
  • Indoor circuit board fault

Safe checks before you call:

  • Turn the system off at the isolator or breaker for 5 minutes, then restart it

What does Toshiba fault code E04 mean? (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)

The indoor unit is not receiving any signal from the outdoor unit.

Likely causes:

  • Miswiring or damage to the cable between indoor and outdoor units
  • Outdoor unit has lost power
  • Outdoor or indoor circuit board serial circuit fault

Safe checks before you call:

  • Check the outdoor unit isolator switch (next to the outdoor unit) is switched on
  • Turn the system off at the isolator or breaker for 5 minutes, then restart it

What does Toshiba fault code E08 mean? (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)

Two or more indoor units have been set to the same address, so the system cannot tell them apart.

Likely causes:

  • Addressing error after installation or board replacement
  • Remote controller group wiring changed without re-addressing

Safe checks before you call:

  • Turn the system off at the isolator or breaker for 5 minutes, then restart it

What does Toshiba fault code E10 mean? (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)

A communication fault between processors on the indoor unit’s circuit board.

Likely causes:

  • Indoor unit circuit board fault
  • Power surge or electrical interference

Safe checks before you call:

  • Turn the system off at the isolator or breaker for 5 minutes, then restart it

What does Toshiba fault code E18 mean? (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)

The master indoor unit has lost communication with its follower indoor units (twin or group systems).

Likely causes:

  • Wiring fault between indoor units
  • One indoor unit in the group has lost power
  • Indoor circuit board fault

Safe checks before you call:

  • Turn the system off at the isolator or breaker for 5 minutes, then restart it
  • Check breakers for all indoor units in the group are on

What does Toshiba fault code F01 mean? (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)

The indoor coil temperature sensor (TCJ) has failed or come loose.

Likely causes:

  • Sensor unplugged, open circuit or short circuit
  • Sensor out of position on the coil
  • Indoor circuit board fault

Safe checks before you call:

  • Turn the system off at the isolator or breaker for 5 minutes, then restart it

What does Toshiba fault code F02 mean? (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)

The indoor coil temperature sensor (TC) has failed or come loose.

Likely causes:

  • Sensor unplugged, open circuit or short circuit
  • Indoor circuit board fault

Safe checks before you call:

  • Turn the system off at the isolator or breaker for 5 minutes, then restart it

What does Toshiba fault code F04 mean? (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)

The compressor discharge temperature sensor (TD) on the outdoor unit has failed.

Likely causes:

  • Sensor open circuit or short circuit
  • Outdoor circuit board fault

Safe checks before you call:

  • Turn the system off at the isolator or breaker for 5 minutes, then restart it

What does Toshiba fault code F06 mean? (RAV Digital and Super Digital Inverter systems (ducted, cassette, under ceiling and light commercial hi-wall) with wired controllers; many codes are shared with multi-head and VRF systems)

An outdoor coil temperature sensor (TE) has failed.

Likely causes:

  • Sensor open circuit or short circuit
  • Outdoor circuit board fault

Safe checks before you call:

  • Turn the system off at the isolator or breaker for 5 minutes, then restart it

Fault confirmed? Here is what to do next

A fault code is the starting point, not the fix. Start here:

Call us on 08 8296 7888 or book online and we will call or text you back ASAP.

Sources for this page

Every Toshiba code above is checked against these Australian documents. Open them yourself to verify anything on this page:

Toshiba fault code FAQs

Where do I find the fault code on a Toshiba air conditioner?

Check the remote or wall controller display first. Some models flash the indoor unit’s lamps in a pattern instead; the table above lists documented lamp patterns alongside their codes. If nothing is showing, the code may only appear while the fault is active.

Can I clear a Toshiba fault code myself?

You can reset the system by turning it off at the isolator or breaker for five minutes. If the code stays gone, it was a one-off. If it returns, the fault is real and needs a licensed technician, and repeated resets can cause further damage on compressor or refrigerant faults.

Does a Toshiba fault code mean I need a new air conditioner?

Usually not. Most codes point to repairable faults like sensors, fan motors or drainage. Our fault find gives you an honest verdict either way, and the fee is credited if you repair with us.

Are these Toshiba fault codes correct for Australian models?

Yes. Every code on this page was checked against Australian documentation (toshiba-aircon.com.au, compareairconditioning.com.au, aircaresolutionsnsw.com.au), not overseas lists, because the same code can mean different things in different markets. Meanings still vary between model series, so treat this page as reference and cross-check your unit’s manual.

Written by Oliver Hastings, T&K Airpower. Last updated 01/08/2026. Compiled from Australian sources including toshiba-aircon.com.au, compareairconditioning.com.au, aircaresolutionsnsw.com.au, so you can check every code against the official documentation. Fault code meanings vary between model series and controllers, so treat this page as reference only and never remove panels or work on the refrigeration or electrical parts of the system yourself.

T&K Airpower - Air Conditioner and Electrician Repair experts in Adelaide

Established, Local, and Accountable

We’ve been working in Adelaide homes for over 30 years.

Every job is done by our own technicians, employed, not subcontracted, so the person on your roof or at your switchboard is accountable for the work. We back it with a lifetime workmanship warranty, and we’ll be here to stand behind it long after the job is done.

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With Over 30 Years of Experience, You Can Trust Our Certified Technicians To Do The Job Right The FIRST TIME for your air conditioner and electrician needs.

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Honest Advice on Your Home's Comfort, Energy and Safety

Every price and answer on this page comes from the same pricing and diagnostics our own technicians use, so what you see is a genuine indication, not a teaser.

Where an upgrade is genuinely needed, we’ll explain why in plain terms and set out your best option. No pressure, no unnecessary work.

We only recommend it when it improves safety, reliability or long-term performance.

We’ll call or text you back ASAP!

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Servicing Adelaide Homes and Surrounding Suburbs

We provide residential electrical energy solutions and upgrades across metropolitan Adelaide, including inner eastern, western and southern suburbs